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user27446
New Member
Joined:2 years  ago
Posts: 3
21/10/2019 11:50 am  

Hi,

 

I am struggling to unarchive a review that has been archived. CAn you help me?


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Mourad
Member Admin
Joined:4 years  ago
Posts: 72
22/10/2019 1:17 am  

Dear Rayyan User,

 

Can you please send us a ticket (small "?" top right corner in your account) so we can check the issue.

Best,

Admin


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user31199
New Member
Joined:1 year  ago
Posts: 1
04/12/2019 3:05 am  

Hello there,

 

i am having the same problem and have been struggling to get my reviews (which were automatically archived) back. Its been almost 24 hours now and I am still seeing the message that my reviews are being restored. I need to submit my review in a few weeks, so I am really worried I need to re-do all the work. Could you please let me know if this can be sorted?

Regards,

Aparna


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user30864
Active Member
Joined:2 years  ago
Posts: 12
20/11/2020 2:23 pm  

Like users 1 year ago I am unable to unarchive our data. Has this been fixed, we are in need of the information.

Richard Rapp


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Mourad Ouzzani
Member Admin
Joined:5 months  ago
Posts: 5
21/11/2020 12:34 pm  

Hi,

Restoring a review takes around 10 minutes. If you are still unable to access your review after that, please send us a message (small "?" top right corner in your account).

Best,

Admin


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user30864
Active Member
Joined:2 years  ago
Posts: 12
23/11/2020 9:40 am  

Mourad

One of my reviews unarchived and opened. Unfortunately, the one I really needed - Strengths Perspective Coded - has not. When I click on "show" it takes me to the screen "New Search for Review".  Then when I click on "continue" button I don't move.

Richard


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user30864
Active Member
Joined:2 years  ago
Posts: 12
23/11/2020 9:46 am  

If I add a file it opens up Strengths Perspective Coded with just the one reference I just added.


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user30864
Active Member
Joined:2 years  ago
Posts: 12
23/11/2020 9:48 am  

I just noticed that the review I need only has the one article I just put in, not the 1000+ I started with.


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